SIMS Remote Coordinator Handover Guidance
A checklist of tasks to manage the handover process between rounds of SIMS Remote Coordinators.
Resources and Standards
Remote Supporter Preparation Checklist
- by Katie Lilly
Checklist for those considering providing remote IM support on a SIMS request, including clarifying questions for you to get as much information as possible about the request.
Resources and Standards
Managing Product Updates with a Changelog
How to create and manage product updates with changelogs.
Resources and Standards
SIMS Platforms and Tools Overview
An overview of commonly-used tools and the process for evaluating new ones as technology and the way SIMS operates continue to evolve.